01 How to reach us
Email: support@voicenimble.com
Phone: +880 1850 023444
Response time: < 24 hours on weekdays
Priority support: Included on the Pro plan
02 Before you email, try these
- Set-up issue? Documentation home
- Phone provider not connecting? Phone providers
- Agent saying the wrong thing? Knowledge base
- Billing question? Shopify Admin Apps Voice Nimble Billing
03 What to include in your email
Help us help you faster please include:
- Your Shopify store URL
- Topic (Billing / Bug / Setup / Feature request / Other)
- What you expected to happen
- What actually happened
- Screenshot if relevant
